Privacy Policy

Our Commitment to Privacy

AI Innovisory Limited ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aiinnovisory.com or engage with our services.

We operate in accordance with the New Zealand Privacy Act 2020 and the European Union General Data Protection Regulation (GDPR) where applicable.

Information We Collect

1. Information You Provide Directly

When you contact us through our website forms or email, we collect:

• Name and contact details (email, phone number)
• Company name and role
• Workshop enquiry details and preferences
• Any other information you choose to provide

2. AI Maturity Benchmark Data

When you complete our AI Maturity Benchmark assessment, we collect:

• Quiz responses and calculated maturity score
• Maturity level achieved (Align, Augment, Automate, Alliance, or Ascend)
• Completion timestamp

Important: We do NOT require an email address to complete the benchmark. Quiz data is stored locally in your browser and aggregated anonymously for analytics purposes.

3. Automatically Collected Information

Like most websites, we automatically collect certain information when you visit:

• Usage Data: Pages visited, time spent, click patterns, referral source
• Device Information: Browser type, device type, operating system
• Location Data: General location based on IP address (city/region level, not precise location)
• Cookies and Similar Technologies: See our Cookies section below

How We Use Your Information

We use the information we collect to:

• Respond to your workshop enquiries and booking requests
• Provide information about our AI training services
• Send you relevant information about upcoming workshops and AI insights (only if you opt in)
• Improve our website and services based on usage patterns
• Analyse AI maturity trends across New Zealand businesses (in aggregate, anonymously)
• Comply with legal obligations

We will never: Sell your personal information to third parties or use it for purposes unrelated to our AI consulting and training services.

Third-Party Services We Use

Analytics

• Google Tag Manager & Google Analytics: To understand how visitors use our site and improve user experience. Google Analytics collects anonymised usage data.
• Cloudflare Analytics: Our hosting provider collects basic analytics and provides security services.

Forms & Communication

• Tally Forms: Our contact forms are powered by Tally. Information submitted through these forms is processed according to Tally's Privacy Policy.
• HubSpot (optional): If you engage with embedded HubSpot forms, your data is processed according to HubSpot's Privacy Policy.

Email Services

• Email Provider: Our email communications are managed through secure email services that comply with privacy regulations.

All third-party services we use are carefully selected for their privacy practices and compliance with applicable regulations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our site. Cookies are small text files stored on your device that help us:

• Remember your AI Benchmark progress (stored locally in your browser)
• Analyse site usage and performance
• Understand which content is most valuable to visitors

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (e.g., remembering quiz progress)
• Analytics Cookies: Help us understand how visitors interact with our site (Google Analytics, GTM)
• Security Cookies: Cloudflare uses cookies to protect against malicious activity

Managing Cookies: You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality. Learn how to manage cookies in Chrome, Firefox, or Safari.

Data Storage and Security

Where We Store Data

Our website is hosted on Cloudflare's global network. Data may be stored in multiple jurisdictions to ensure fast, reliable service. All hosting providers comply with applicable data protection laws.

How We Protect Your Data

• HTTPS encryption for all data transmitted to and from our website
• Secure form submissions through Tally's encrypted platform
• Limited access to personal information (only authorised team members)
• Regular security updates and monitoring

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Enquiry Data: Retained for up to 3 years to provide ongoing service and follow-up
• Analytics Data: Aggregated and anonymised data retained indefinitely for trend analysis
• AI Benchmark Data: Stored locally in your browser; anonymised scores kept for statistical purposes

Your Privacy Rights

Under the NZ Privacy Act 2020

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for marketing communications
• Complain to the Privacy Commissioner if you believe your privacy has been breached

For EU/UK Visitors (GDPR Rights)

If you're in the European Union or United Kingdom, you also have:

• Right to data portability (receive your data in a machine-readable format)
• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with your local supervisory authority

How to Exercise Your Rights

Contact us at [email protected] with your request. We'll respond within 20 business days (NZ) or 30 days (GDPR).

Children's Privacy

Our services are designed for businesses and professionals. We do not knowingly collect information from individuals under 18 years of age. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We'll notify you of significant changes by:

• Updating the "Last updated" date at the top of this page
• Posting a notice on our website homepage
• Sending an email to registered users (if applicable)

Continued use of our website after changes indicates your acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

NZ Privacy Commissioner: If you're not satisfied with our response to a privacy concern, you can contact the New Zealand Privacy Commissioner at privacy.org.nz