Privacy Policy

Our Commitment to Privacy

We're a small Auckland-based team. We train New Zealand businesses in practical AI — that's our entire business. We collect the minimum information needed to do that well, we're transparent about what we share with third-party tools, and we don't sell your data or use it for anything you wouldn't expect.

This page explains exactly what we collect, why, and how you can control it. It applies to all visitors of aiinnovisory.com. We operate under the New Zealand Privacy Act 2020 and the EU General Data Protection Regulation (GDPR) where applicable.

Information We Collect

1. Information You Provide Directly

When you contact us through our website forms or email, we collect:

• Name and contact details (email, phone number)
• Company name and role
• Workshop enquiry details and preferences
• Any other information you choose to provide

2. AI Maturity Benchmark Data

When you complete our AI Maturity Benchmark assessment:

• Your benchmark history (responses, score, maturity level) is saved locally in your browser only — we never see it
• An anonymous completion event is sent to PostHog containing your score, maturity level, and responses — with no name, email, or any identifying information attached
• This lets us understand aggregate AI maturity trends across New Zealand businesses

No email address is required to complete the benchmark. The anonymous event data cannot be traced back to you individually.

3. Automatically Collected Information

Like most websites, we automatically collect certain information when you visit:

• Usage Data: Pages visited, time spent, click patterns, referral source
• Device Information: Browser type, device type, operating system
• Location Data: General location based on IP address (city/region level, not precise location)
• Cookies and Similar Technologies: See our Cookies section below

How We Use Your Information

We use the information we collect to:

• Respond to your workshop enquiries and booking requests
• Provide information about our AI training services
• Send you relevant information about upcoming workshops and AI insights (only if you opt in)
• Improve our website and services based on usage patterns
• Analyse AI maturity trends across New Zealand businesses (in aggregate, anonymously)
• Comply with legal obligations

We will never: Sell your personal information to third parties or use it for purposes unrelated to our AI consulting and training services.

Third-Party Services We Use

Analytics

• Google Analytics (via Google Tag Manager): We use Google Analytics to understand how visitors find our site and which pages are most useful — things like traffic sources, popular pages, and device types. Google Analytics does not identify you personally. Data is processed by Google in the United States under Standard Contractual Clauses. You can opt out at any time using the Google Analytics Opt-out Browser Add-on.
• PostHog: We use PostHog to understand how people navigate the site and engage with the AI Maturity Benchmark. No user profiles are created — it records events (pages viewed, benchmark completions) with no name or email attached. Data is held by PostHog Inc. in the United States. You can opt out by enabling tracking protection in Firefox, Brave, or Safari.
• Cloudflare Analytics: Our hosting provider collects basic performance metrics and provides security services for all visitors.

Forms & Scheduling

• Tally Forms: Our contact and application forms are powered by Tally. Information you submit is processed according to Tally's Privacy Policy.
• Calendly: If you book a consultation or call via our Calendly link, your booking information is processed according to Calendly's Privacy Policy.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our site. Cookies are small text files stored on your device that help us:

• Remember your AI Benchmark progress (stored locally in your browser)
• Analyse site usage and performance
• Understand which content is most valuable to visitors

Types of Cookies We Use

• Essential Cookies: Required for the website to function (e.g., your browser's local storage for benchmark history)
• Analytics Cookies — Google Analytics: Set by Google Tag Manager to track traffic sources and page performance. Prefixed _ga.
• Analytics Cookies — PostHog: Set by PostHog to track on-site behaviour and benchmark engagement. Prefixed ph_.
• Security Cookies: Cloudflare uses cookies to protect against malicious activity

Managing Cookies: You can control cookies through your browser settings. Note that disabling certain cookies may limit website functionality. Learn how to manage cookies in Chrome, Firefox, or Safari.

Data Storage and Security

Where We Store Data

Our website is hosted on Cloudflare's global network. Data may be stored in multiple jurisdictions to ensure fast, reliable service. All hosting providers comply with applicable data protection laws.

How We Protect Your Data

• HTTPS encryption for all data transmitted to and from our website
• Secure form submissions through Tally's encrypted platform
• Limited access to personal information (only authorised team members)
• Regular security updates and monitoring

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Enquiry Data: Retained for up to 3 years to provide ongoing service and follow-up
• Analytics Data: Aggregated and anonymised data retained indefinitely for trend analysis
• AI Benchmark Data: Stored locally in your browser; anonymised scores kept for statistical purposes

Your Privacy Rights

Under the NZ Privacy Act 2020

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for marketing communications
• Complain to the Privacy Commissioner if you believe your privacy has been breached

For EU/UK Visitors (GDPR Rights)

If you're in the European Union or United Kingdom, you also have:

• Right to data portability (receive your data in a machine-readable format)
• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with your local supervisory authority

How to Exercise Your Rights

Contact us at [email protected] with your request. We'll respond within 20 business days (NZ) or 30 days (GDPR).

Children's Privacy

Our services are designed for businesses and professionals. We do not knowingly collect information from individuals under 18 years of age. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We'll notify you of significant changes by:

• Updating the "Last updated" date at the top of this page
• Posting a notice on our website homepage
• Sending an email to registered users (if applicable)

We'll always update the date at the top so you can see when something changed.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

NZ Privacy Commissioner: If you're not satisfied with our response to a privacy concern, you can contact the New Zealand Privacy Commissioner at privacy.org.nz