Hosting an Airbnb property can be a juggle. Despite the best manuals and clear signage, guest queries can become a round-the-clock task, affecting both your peace of mind and the guest experience.
Step away from costly property managers and enjoy a smart, cost-effective solution that offers real-time assistance to your guests in any language, at any time.
Automated responses, with a dusting of cutting edge AI, to common inquiries ensure immediate support, leaving you free to manage other aspects of your life without worrying about guest satisfaction.
Eliminate communication gaps, enhance guest experiences and reap the benefits of better reviews. More than just an assistant, it’s your ticket to streamlined hosting.
Ready to become a SuperHost with our Airbnb Host Chatbot? Contact us today to get started!
how does it work for the guest?
Hosts typically include a link in their welcome email and a QR code inside the property. Some also feature it on their website to answer questions in advance and assist with multilingual queries before booking.
When the guest uses the link, or scans the QR code at the property, they are taken straight to the Airbnb Chatbot and can ask any questions they like.
We also advise hosts to include emergency contact information on the sign and within the chatbot, so if there is any real emergency, or something the chatbot feels is an emergency, the guest is prompted to call immediately and given the contact and emergency services details.
Some hosts also put it on their own website to answer questions ahead of time, as well as helping with questions in different languages before booking.
Get in touch
No, it works with your property. Most hosts use multiple platforms, but we say Airbnb Host simply because people get the idea.
Setting up is straightforward! We start with a conversation to understand your needs, then use your existing manual, website details (if available), and location information to build your chatbot. The process typically takes 3-5 days, during which we may ask for your input and review.
Not at all! We provide hosting services for the chatbot. However, having your own website can offer more control over your property’s presentation and marketing, as well as access to valuable analytics about your potential guests.
Absolutely! Our chatbot ensures a seamless experience on every device.
Our current clients are saving roughly 5-8 hours each week. With 99.4% of guest queries solved by the chatbot, hosts can focus their attention elsewhere.
Our chatbot uses AI to provide a more human-like interaction. We train it with structured data about your property to deliver friendly, relevant responses.
While we do utilise the GPT API, the chatbot is more than that. We preload a database with specific data about your properties, using GPT for the final response layer.
While AI has the potential to create responses, we’ve not experienced this issue. We train your chatbot specifically on your property, and if it doesn’t know an answer, it will honestly communicate this to the guest.
Theoretically, yes. However, the technical maintenance required for such a system is extensive. Our AI experts at AI Innovisory will handle the upkeep of your chatbot for you.
So far, we’ve experienced no major problems. Some minor issues have occurred due to poor or unavailable WiFi at certain properties, but this is not linked to our service.
The initial setup of the chatbot, including all materials and time, is currently NZD$800. There is then an ongoing monthly charge of $100 to cover maintenance, updates and support.
However, as this is a new product we are offering, we are currently discounting those costs by 50%
Typically, our service qualifies as an operating cost and is tax-deductible. However, tax laws vary, so we recommend consulting a local tax professional for advice tailored to your situation.
No worries! We’re here to help. Reach out to us, and we’ll update your chatbot as part of the ongoing service. For substantial changes, like adding new properties or a complete overhaul, we may need to discuss a revised rate.
Don’t just be in the game – be ahead of it.